AI at HLTH : Raising the Bar for Safe and Reliable Clinical AI with Wolters Kluwer

In this episode, host Sandy Vance is joined by Julie Frey, Vice President of Product Management at Wolters Kluwer, for a thoughtful conversation on how artificial intelligence is shaping clinical intelligence across healthcare. Together, they explore how AI is supporting the work organizations are already doing, and how Wolters Kluwer helps teams identify meaningful use cases and turn innovation into real value. From trusted, evidence-based solutions like UpToDate and Lexidrug to the evolving standards around safety, reliability, and trust, this conversation digs into what responsible AI looks like in practice. They also discuss the wide range of healthcare use cases and why organizations need to define their own standards as they move forward with AI adoption.In this episode, they talk about:Wolters Kluwer has a range of evidence-based solutions that enable better care, including UpToDate® and LexidrugHow AI has impacted the services that Wolters Kluwer delivers through its productsDifferent types of use cases in healthcareHow they set the standard of what is safe, reliable, and trustedWhen it comes to AI, organizations need to develop their own set of standards for accuracy and effectivenessThe importance of prompt engineeringA Little About Julie:As the Head of Provider Product, Julie is a crucial support for healthcare providers incorporating market-leading clinical decision support and patient solution technologies, such as UpToDate®. She brings over a decade of experience in corporate and product strategy to her current role, having held various leadership positions within Wolters Kluwer.Before joining the Health team, she worked in strategy and risk analysis for Red24, now a division of Gardaworld. Originally hailing from South Africa, Julie earned her MBA from IE University.Julie approaches her role with the understanding that the clinical need for intuitive, personalized, visually compelling, and actionable workflows will only become more critical. She assists providers in meeting their highest-priority use cases.