AI @ HLTH : Responsible AI in the Clinic: Insights from Microsoft’s Hadas Bitran

In this episode, host Sandy Vance sits down with Hadas Bitran, Partner General Manager of Health AI at Microsoft Health & Life Sciences, for a deep dive into the rapidly evolving world of healthcare agents. Together, they explore how agentic technologies are being used across clinical settings, where they’re creating value, and why tailoring these tools to the specific needs of users and audiences is essential for safety and effectiveness. Well-designed healthcare agents can reinforce responsible AI practices (like transparency, accountability, and patient safety) while also helping organizations evaluate emerging solutions with greater clarity and confidence. In this episode, they talk about:How agents are used in healthcare and use casesThe risks if a healthcare agent is not tailored to the needs of users and audiencesHow healthcare agents support responsible AI practices, such as safety, transparency, and accountability, in clinical settingsHealthcare organizations should look to evaluate healthcare agent solutionsBridging the gaps in access, equity, and health literacy; empowering underserved populations and democratizing expertiseThe impact of AI on medical professionals and the healthcare staff, and how they should prepare for the change?A Little About Hadas:Hadas Bitran is Partner General Manager, Health AI, at Microsoft Health & Life Sciences. Hadas and her multi-disciplinary R&D organization build AI technologies for health & life sciences, focusing on Generative AI-based services, Agentic AI, and healthcare-adapted safeguards. They shipped multiple products and cloud services for the healthcare industry, which were adopted by thousands of customers worldwide.In addition to her work at Microsoft, Hadas previously served as a Board Member at SNOMED International, a not-for-profit organization that drives clinical terminology worldwide.Before Microsoft, Hadas held senior leadership positions managing R&D and Product groups in tech corporations and in start-up companies. Hadas has a B.Sc. in Computer Science from Tel Aviv University and an MBA from the Kellogg School of Management, Northwestern University in Chicago.