AI at Work: Practical, Safe Tools for Monument Builders

Artificial intelligence is changing how businesses approach research, communication, design and daily operations, but monument builders need guidance tailored to their work. In this episode, host Mike Johns speaks with Mike Lannen of Eternity about treating AI as a trained assistant rather than a replacement for employees. They discuss data privacy, fact-checking, customer-facing limitations, proposal development, design mock-ups and choosing the right AI tool for each task. Lannen also previews MBNA’s four-part AI Bootcamp, which will give monument builders practical, live demonstrations designed for users at every experience level, from beginners to professionals already experimenting with AI in their businesses. Chapters (00:00:05) - Monument Matters(00:01:13) - What's the Need for More AI Training Series?(00:02:15) - Is AI Good or Evil?(00:10:17) - Should Businesses Use AI in Monument & Memorial Business?(00:14:06) - Should You Sign Up for AI Boot Camp?(00:18:14) - At Tech Boot Camp, Volunteers Complete a Task Live(00:20:19) - The AI Bootcamp(00:22:38) - Is Claude the Best Content Planning Tool? vs. ChatGPT(00:24:48) - A.I. In the Elevator(00:25:49) - Monument Matters