AI + Automation = 100% Uptime! Discover SAP’s Holiday Readiness Secrets

Show Notes: Join Oliver Huschke in this episode of SAP Change Makers as he speaks with Tarun Luthra, Head of Technical Support and Global VP for SAP Industries and Customer Experience. Together, they explore how AI and automation are transforming peak season resilience, ensuring 100% uptime during Black Friday and Cyber Monday. Learn how SAP’s Holiday Support Readiness Program leverages Cure360 and SmartResolve to prevent system issues before they happen—keeping businesses running and billions in GMV secured. If you want to know how AI-driven support is reshaping digital commerce, this is an episode you can’t miss! Find Tarun Luthra | LinkedInFind Oliver Huschke | LinkedInLearn more about SAP Services and Support Additional Downloads:Download transcript as PDF file We want your Feedback! Was the content relevant to you? Was it useful? Do you have suggestions on how we can improve?Your entrance channel to us: [email protected]

What this episode covers

Show Notes: Join Oliver Huschke in this episode of SAP Change Makers as he speaks with Tarun Luthra, Head of Technical Support and Global VP for SAP Industries and Customer Experience. Together, they explore how AI and automation are transforming peak season resilience, ensuring 100% uptime during Black Friday and Cyber Monday. Learn how SAP’s Holiday Support Readiness Program leverages Cure360 and SmartResolve to prevent system issues before they happen—keeping businesses running and billions in GMV secured. If you want to know how AI-driven support is reshaping digital commerce, this is an episode you can’t miss! Find Tarun Luthra | LinkedInFind Oliver Huschke | LinkedInLearn more about SAP Services and Support Additional Downloads:Download transcript as PDF file We want your Feedback! Was the content relevant to you? Was it useful? Do you have suggestions on how we can improve?Your entrance channel to us: [email protected]

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This episode was published on April 16, 2025.

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