AI Can Move Trillions. You Won’t Let It Send an Email.

AI moves trillions of dollars in milliseconds. So why won’t companies let it send a customer email?In this episode of the AI Proving Ground Podcast, Erik Anderson, CEO of Singularity University and former Topgolf leader, breaks down the real constraint on enterprise AI adoption: trust.We talk about the shift to agentic AI, how it's reshaping thought work, and the tension leaders face between productivity gains and the social contract with employees. If AI gives your team 20% of their time back, Erik argues that's not just cost savings. It's an opportunity to invest in growth, quality, and long term value.We also cover: Why trust becomes the bottleneck before the technology  How AI agents reshape brand and customer experience  What leaders should actually do next Most companies won’t hit a technical limit with AI. They’ll hit a trust limit first.More about this week's guest:Erik Anderson is Founder and CEO of WestRiver Group, a global investment platform focused on the innovation economy. He previously served as Executive Chairman of Topgolf, leading its rise into a global brand, and is now Executive Chairman of Singularity Group. An experienced operator and investor, Erik holds leadership and board roles across technology, energy, and consumer sectors, focused on scaling companies that shape the future.The AI Proving Ground Podcast leverages the deep AI technical and business expertise from within World Wide Technology's one-of-a-kind AI Proving Ground, which provides unrivaled access to the world's leading AI technologies. This unique lab environment accelerates your ability to learn about, test, train and implement AI solutions. Learn more about WWT's AI Proving Ground.The AI Proving Ground is a composable lab environment that features the latest high-performance infrastructure and reference architectures from the world's leading AI companies, such as NVIDIA, Cisco, Dell, F5, AMD, Intel and others.Developed within our Advanced Technology Center (ATC), this one-of-a-kind lab environment empowers IT teams to evaluate and test AI infrastructure, software and solutions for efficacy, scalability and flexibility — all under one roof. The AI Proving Ground provides visibility into data flows across the entire development pipeline, enabling more informed decision-making while safeguarding production environments.