AI Customer Service Bots - AI Cast

Q: How long is this episode of AI Cast?

This episode is 4 minutes long.

Q: When was this AI Cast episode published?

This episode was published on March 29, 2026.

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Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

What this episode covers

What You'll LearnHow AI customer service bots actually work — behind the scenes.The pricing models and cost structures of leading platforms.Real-world case studies from Sephora, HDFC Bank, and Intercom.When to deploy bots vs. human agents.Step-by-step guide to building your own AI assistant using the OpenAI Assistants API.Common pitfalls, troubleshooting, and monitoring best practices.

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