AI Diverts Police Calls to Save Millions | Nottingham News

Police are deploying AI-powered tech to smartly route non-emergency calls away from 101 lines, saving millions annually by sending callers to the right department—like council services—before they hit a queue. Backed by the Home Office and Vodafone, this £1.4M project tests AI trained on diverse accents and scenarios across 15 forces, handling everything from minor accidents to noise complaints. The system confirms its guess with you, escalates tricky cases, or hands off to humans—without touching the 999 emergency line. Plus, another £16.5M funds call transcription and trend-spotting tools. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/d3327009ec6ca4c0