AI Doesn’t Belong Everywhere: Proving the Value of Learning With Docebo

How are learning platforms adapting as organizations demand measurable business outcomes, better workforce data, and more intentional AI adoption? In this episode of 600 Seconds in HR Tech, Dani Johnson speaks with Scott Peacock, Head of Product at Docebo, live from Learning Technologies London 2026. The conversation explores how buyer expectations are changing across HR tech, why organizations are rethinking the role of AI in learning systems, and how Docebo is evolving beyond a traditional LMS following its acquisition of 365Talents.S cott explains that the market conversation around AI has matured significantly over the last year. Instead of simply asking for AI features, organizations are becoming more specific about where AI creates real value. As Scott explains, “there are situations where a deterministic workflow would actually be better. With compliance workflows or certifications, you don’t want AI.”QUESTIONS ANSWEREDHow are conversations around AI changing in HR tech?Organizations are becoming more intentional about AI adoption. Instead of asking for AI everywhere, buyers are increasingly focused on specific use cases where AI can eliminate manual work or improve decision-making.Why doesn’t AI belong in every workflow?Scott explains that some workflows are deterministic by nature and may not benefit from AI; therefore in some cases, adding AI can increase complexity or cost without improving outcomes.How is Docebo changing after acquiring 365Talents?The acquisition reflects Docebo’s broader move into skills intelligence, workforce visibility, and business outcomes. The platform is evolving from a standalone learning management system into a more connected learning and knowledge ecosystem.Why is proving the value of learning still difficult?Many organizations still rely on course completion as the primary measure of learning success. Scott argues that course completion alone doesn’t prove capability, performance improvement, or business impact.How is the HR tech buyer changing?As learning technology becomes more connected to workforce planning and business performance, buying conversations are increasingly involving CHROs, CIOs, CFOs, and broader business leadership.KEY TAKEAWAYSOrganizations are shifting from “we need AI” to “we need AI for this specific business problem.”Compliance and certification workflows may not require AI-driven experiences.Learning platforms are increasingly being evaluated on measurable business outcomes.Skills intelligence and workforce data are becoming foundational for modern HR tech.Buying decisions for learning technology are moving higher up the organization.TIMESTAMPS00:00 – Introduction to Docebo and Scott Peacock00:51 – How conversations around AI are changing02:21 – Docebo’s evolution after acquiring 365Talents03:46 – Are customers adapting quickly enough to AI change?05:40 – Data challenges and AI readiness07:00 – Why course completion doesn’t prove learning impact08:23 – Changing buyers and expanding HR tech functionality11:39 – Dani’s reflections on AI, skills, and learning outcomesRESOURCES & LINKSDocebo Official Website365TalentsScott Peacock on LinkedInCONNECT WITH REDTHREAD RESEARCHRedThread Research Official WebsiteRedThread Research on LinkedInDani Johnson on LinkedIn