PodParley PodParley
PodParley
AI in customer service

EPISODE · Jul 30, 2024 · 24 MIN

AI in customer service

from Round Table China · host China Plus

Imagine calling the customer service and being greeted by a friendly, intelligent assistant who understands your needs instantly. No more endless waiting on the line listening to frustrating hold music—just seamless, efficient service. Actually, the roles of AI in customer service are much more diverse! From chatbots to voice assistants, and even to innovative voice modulations, let's take a look at whether AI can transform how businesses interact with customers, and the possible challenges ahead. On the show: Niu Honglin, Laiming & Steve Hatherly.

NOW PLAYING

AI in customer service

0:00 24:58

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

Feels Good Friday!!!! Let’s GO ⛳️

Apr 3, 2026 ·13m

John Turntine III

Feb 8, 2025 ·18m

Political Parties

Jan 29, 2025 ·12m

Coming Back Home Friday!!

Jan 10, 2025 ·16m

College Students Experiences & TIPS for Class of 2025

Jan 8, 2025 ·18m

Championship Monday 2025 with 16-0 Texas State 6A-D1 Champion Dr.John

Jan 6, 2025 ·18m

Similar Podcasts

Song Against Songs, The by G. K. Chesterton (1874 - 1936) LibriVox LibriVox volunteers bring you 9 recordings of The Song Against Songs by G. K. Chesterton. This was the Fortnightly Poetry project for October 16, 2011.Chesterton was a large man, standing 6 feet 4 inches (1.93 m) and weighing around 21 stone (130 kg; 290 lb). His girth gave rise to a famous anecdote. During World War I a lady in London asked why he was not 'out at the Front'; he replied, 'If you go round to the side, you will see that I am.' On another occasion he remarked to his friend George Bernard Shaw: "To look at you, anyone would think a famine had struck England". Shaw retorted, "To look at you, anyone would think you have caused it". P. G. Wodehouse once described a very loud crash as "a sound like Chesterton falling onto a sheet of tin."( Summary from Wikipedia ) UKMotorTalk First Take Media Ltd UKMotorTalk, an independent view on motoring and motor sport with impartial road tests, unbiased advice on buying and selling, insurance, taxation and road safety and all the news that affects your car use.Welcome to UKMotorTalk, each month we'll bring you a round up of the world of motoring with road tests, interviews with leading opinion formers, driving hints and tips and a digest of motoring and motor sport news. In fact, everything needed to keep you on the road as an informed driver.For more, visitwww.UKMotorTalk.co.uk Dee’s English Lessons Dee’s English Lessons Greetings from teacher Dee. I am welcoming everyone on board. I am teacher Dee and I am an ESL teacher, corporate trainer and I am based in Shanghai, China. I have been teaching English since 1998 and I have helped hundreds of students and adults learning English for different purposes. I have taught English as a second language to French speaking learners, Japanese speaking learners, Korean speaking learners, Chinese speaking learners and Russian speaking learners. It is my pleasure to help you improve your English skills. Email: f-writers (at) hotmail (dot) com. Wechat ID: DeeNTee Dee Tales Kerry Lambert After every round we review the game. Joined weekly by an Old Acquaintance.
URL copied to clipboard!