AI in healthcare_ Transforming patient safety, access, and quality of care

In this episode of What’s Next, Aki Anastasiou is joined by Prof. Sabelile Tenza of North-West University and Dr. Richard Greenhill, Founder of SmartSigma AI, for a powerful discussion on how artificial intelligence is reshaping global healthcare systems. From overwhelmed hospitals and clinician burnout to diagnostic delays and fragmented care, the conversation highlights the immense pressures facing healthcare worldwide — and how AI is emerging as a critical tool to support, not replace, medical professionals. The guests unpack how AI can improve early diagnosis, reduce administrative burdens, and act as a “second set of eyes” for clinicians, ultimately enabling better patient outcomes. The discussion also explores the unique challenges and opportunities within South Africa and the broader African context, where resource constraints are driving innovative, mobile-first solutions. Prof. Tenza emphasizes the importance of ethical considerations, patient trust, and local data relevance, while Dr. Greenhill highlights the need for adaptable skills, informed skepticism, and equitable AI deployment. Together, they paint a compelling picture of a future where technology and human expertise work hand-in-hand — ensuring healthcare systems are not only more efficient, but also more inclusive, ethical, and responsive to real-world needs.