AI in Insurance: Balancing Tech & Human Touch

from Small Strides BIG Business · host KrystalSmall

In this episode of Small Strides Big Business, Krystal Small sits down with Sonja Kuhn, founder of Mint Cover, an education-first insurance marketplace designed for Gen Z consumers. Sonja shares her entrepreneurial journey from working in consulting to launching her own startup, the challenges of building in the insurance industry, and how AI can improve customer experiences without removing the human touch. In this episode: • How Sonja identified a gap in the insurance market • Why transparency matters in insurance • The role of AI in matching customers with the right coverage • Why mentorship is critical for entrepreneurs • Time management and productivity tips for founders • The importance of trust in business and insurance Connect with Sonja Kuhn: 🌐 MintCover.net 📧 [email protected] 🔗 LinkedIn: Sonja Kuhn 🎧 New podcast episodes every Thursday. #Entrepreneurship #AI #Insurance #InsurTech #WomenInBusiness #StartupFounder

What this episode covers

In this episode of Small Strides Big Business, Krystal Small sits down with Sonja Kuhn, founder of Mint Cover, an education-first insurance marketplace designed for Gen Z consumers. Sonja shares her entrepreneurial journey from working in consulting to launching her own startup, the challenges of building in the insurance industry, and how AI can improve customer experiences without removing the human touch. In this episode:• How Sonja identified a gap in the insurance market• Why transparency matters in insurance• The role of AI in matching customers with the right coverage• Why mentorship is critical for entrepreneurs• Time management and productivity tips for founders• The importance of trust in business and insurance Connect with Sonja Kuhn:🌐 MintCover.net📧 [email protected]🔗 LinkedIn: Sonja Kuhn 🎧 New podcast episodes every Thursday. #Entrepreneurship #AI #Insurance #InsurTech #WomenInBusiness #StartupFounder

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AI in Insurance: Balancing Tech & Human Touch

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This episode is 21 minutes long.

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This episode was published on June 12, 2026.

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