EPISODE · Feb 10, 2025 · 29 MIN
AI in Retail: How Executives Are Embedding AI
from The Retail Podcast · host The Retail Podcast
📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations.00:00 - Welcome & Introduction 02:15 - AI Investment Trends in Retail 05:30 - AI’s Impact on Supply Chain & Operations 09:45 - AI in Customer Experience & Marketing 13:20 - AI Governance Challenges & Solutions 17:05 - Future of AI in Retail 20:30 - Final Thoughts & Key Takeaways 🎧In This Episode, You’ll Learn:✔️ Why AI investment in retail is surging (+52% budget increase)✔️ How AI is shaping customer experience, supply chain & marketing✔️ The biggest AI governance challenges & how to solve them✔️ How retailers should align AI with their brand strategy🔗Follow us for more: https://retailnews.ai/📩Got thoughts? Leave us a voice note or DM on LinkedIn!Hashtags (For Discoverability):#AIinRetail #RetailTech #RetailInnovation #ArtificialIntelligence #RetailTrendsAI in retail, artificial intelligence in retail, AI-powered retail, retail innovation, AI trends, IBM research, customer experience AI, supply chain AI, digital transformation, AI governance, AI for business, AI-driven strategy, retail marketing AI
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AI in Retail: How Executives Are Embedding AI
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