AI in the Underwriting Chair with Jeff Sutton, Markel episode artwork

EPISODE · Jun 26, 2025 · 59 MIN

AI in the Underwriting Chair with Jeff Sutton, Markel

from The Insurance Podcast

AI and its impact is looked at with curiosity, desire, concern, and a bit of fear, but with insurance its presence is often seen with affecting distribution and customer experience. However, is enough focus happening on use within the underwriting chair? Jeff Sutton, Senior VP Sales and Marketing for Markel shares what he sees and how Markel is finding advantages with underwriting and for their partners.In this episode:How AI is helping with sales and experience by starting with risk submissionsWhy empowering the experience of relationships should be an end goalWhat AI tools are being used across underwritingWhen and how AI will affect the distribution experienceDeclared Interests- some fun stories about JeffWhat kinds of AI are being used and where to find themJeff reveals how using AI to modernize and innovate underwriting processes is leading to better relationships and how other insurance entities can move forward and do the same.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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AI in the Underwriting Chair with Jeff Sutton, Markel

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This episode is 59 minutes long.

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This episode was published on June 26, 2025.

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AI and its impact is looked at with curiosity, desire, concern, and a bit of fear, but with insurance its presence is often seen with affecting distribution and customer experience. However, is enough focus happening on use within the underwriting...

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