AI Is Here. Are Retailers Ready?
from Enterprise Explores Hosted by BFM Media
Adyen's latest Retail Index found that 74% of Malaysian consumers now use AI while shopping, up more than 50% from last year, yet more than half remain uncomfortable letting AI complete a purchase for them. Lee Soon Yean joins us to unpack how retailers can prepare for this shift in consumer behaviour and maintain customer trust in an increasingly AI-driven shopping journey.
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How long is this episode of Enterprise Explores?
This episode is 29 minutes long.
When was this Enterprise Explores episode published?
This episode was published on September 3, 2026.
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