AI Is Not Your Strategy: Real Talk About Risk and ROI - Ryan Ozonian & Adam Schlesinger | S3E16

Artificial intelligence (AI) may be reshaping how we approach real estate finance and title insurance, but does that mean professionals in this industry can just set it and forget it? MyHome (a WFG Company) Senior Director of Innovation and AI Ryan Ozonian and First American Data & Analytics Vice President of Product Underwriting Adam Schlesinger took the stage at October Research’s 2026 National Settlement Services Summit (NS3) in Kansas City to discuss how organizations should be incorporating AI adoption strategically, starting with targeted use cases, experimenting responsibly and establishing governance frameworks before scaling investments. The discussed with OR Chief Knowledge Officer Mary Schuster the importance of building cross-functional teams that combine technology, operations, compliance and business expertise to ensure successful implementation while keeping ethical and regulatory considerations front and center. Chapters:2:00 - Industry outlook on AI's future impact4:13 - The importance of tangible AI application development6:39 - Material changes AI will bring to title and settlement workflows8:22 - Customer experience improvements through AI-driven transparency9:58 - Pace of AI evolution and managing hype cycles14:36 - Prioritizing AI investments and internal team building17:57 - Recognizing wasted AI investments and trial pitfalls20:54 - Regulatory considerations and governance in AI deployment24:08 - Accountability and liability when using AI tools27:45 - Building internal AI expertise versus relying on vendors30:20 - Addressing industry talent gaps with AI and automationGet In Touch…Host email: [email protected] find more episodes of “Keys to Real Estate” or learn more about October Research – the nation’s leading independent provider of market intelligence, industry news, expert analysis and regulatory information for professionals in the real estate, title, financial and settlement services industries – visit https://www.octoberresearch.com.Episode sponsored by First American Trust – https://www.firstamtrust.comEpisode produced by October Research – https://www.octoberresearch.com