AI Made Human Connection More Valuable, Not Less

from Selling AI Hosted by Warren Kucker

Zach Jones, co-founder and CEO of Waffle, discusses the unique approach of making AI the operator, not the assistant. He shares insights on building a sales approach, selling AI to non-technical businesses, and the line between automating business and staying close to customers. The conversation covers the challenges and opportunities in the tech space, the impact of personalized software solutions on small businesses, and the future of work in a world with AI and automation. Takeaways AI as the operator, not the assistant Human connection becomes more valuable in the AI era Personalized software solutions for small businesses The future of work in a world with AI and automation Chapters 00:00 Introduction to Waffle and AI Approach 05:16 Transitioning to an AI-Driven World 13:43 Leveraging AI for Automation and Human Interaction 22:53 Challenges and Opportunities in the Tech Space 30:03 The Future of Work in a World with AI and Automation

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AI Made Human Connection More Valuable, Not Less

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This episode was published on May 13, 2026.

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