AI Meets Global Commerce: Finding the Right Hammer for Every Nail

In this episode of Alicast, host Selina Zhang takes us inside Alibaba’s headquarters in Hangzhou to explore how artificial intelligence is transforming global business operations. Joining the conversation is Kaifu Zhang, Vice President and Head of AI Initiatives at Alibaba International Digital Commerce Group (AIDC). From empowering small merchants with AI-driven translation, marketing, and customer service tools to reimagining global trade through multimodal models and personalized products, Kaifu reveals how Alibaba’s platforms like Aliexpress, Lazada, and etc are shaping the future of e-commerce. With exciting insights into the next wave of AI innovation, this episode offers a thought-provoking glimpse into the tools making entrepreneurship more accessible and commerce more seamless. Tune in to learn how AI will influence business operations in the next decade—and why the smallest enterprises may benefit the most.