AI Readiness Ep 29: Mindset over Models - Driving Incremental Productivity with Generative AI

In this episode of the Databricks Diaries, Andy sits down with Mike Leverington, Director of Data Analytics at Skyscanner, to discuss the practical realities of AI readiness in a rapidly evolving tech landscape. Mike shares why successful AI integration begins with a cultural mindset rather than just technical infrastructure, urging leaders to "lean in" and embrace experimentation even amidst market volatility and uncertainty.The conversation explores the threefold impact of Generative AI: driving internal productivity, revolutionising the customer experience, and disrupting entire industries. Mike provides actionable advice for data leaders on securing board buy-in, leveraging "small lab" innovation teams, and why the current hype cycle presents a unique opportunity to finally master self-serve analytics. From role-modelling AI use in daily admin tasks to "unlearning" how to Google, this episode is a masterclass in driving the last mile of the data value chain