AI: Retail’s New Operating System with TCS VP Abhijit Niyogi

Dynamic pricing, omnichannel fulfilment & sustainable retail in 2025.AI rewired retail—and Abhijit Niyogi built the circuit. In this 28‑minute masterclass, TCS’s Retail VP breaks down: • Why stores behave like software post‑pandemic • How AI pricing drives margin without raising shelf prices • Electronic shelf labels: ROI thresholds & rollout traps • Retail media networks: monetising Gen Z attention • Store‑as‑micro‑DC: omnichannel fulfilment architecture • Personalised in‑store attachments that delight and profit • Europe’s head‑start on circular retail—and what comes next Listen and sharpen your 2025 roadmap.