AI Revolution in Customer Support: Forethought CEO Deon Nicholas

from Venture with Grace · host Grace Gong

Deon Nicholas is the Co-Founder & CEO of Forethought, the first AI platform for customer support automation. Previously, Deon built products and infrastructure at Facebook, Palantir, Dropbox, and Pure Storage. Deon is a sought-after futurist and expert on generative AI, with appearances on CNBC, Bloomberg, and Yahoo Finance. He has authored several machine learning publications and holds numerous infrastructure patents. Deon was a World Finalist at the ACM International Collegiate Programming Contest and was named to Forbes 30 under 30. Topics: - The current state and future potential of AI in customer service - The challenges and opportunities in building an AI-focused startup - Generative AI and its impact across industries #AIInnovation #CustomerSupport #GenerativeAI #TechEntrepreneur #FutureOfWork

Episode metadata supplied by the publisher feed · Published Aug 6, 2024

Embed this episode

Attribution link and audio player

NOW PLAYING

AI Revolution in Customer Support: Forethought CEO Deon Nicholas

0:00 1:02:53

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Wild WinsDay Wild WinsDay Pump the hump with WILD WINSday 🐪💪: Your 3-minute weekly video boost for leadership, sales, marketing, and business breakthroughs to WIN the day!

Frequently Asked Questions

How long is this episode of Venture with Grace?

This episode is 1 hour and 2 minutes long.

When was this Venture with Grace episode published?

This episode was published on August 6, 2024.

Can I download this Venture with Grace episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!