AI skills training and The Small Business Charter episode artwork

EPISODE · Dec 21, 2025 · 19 MIN

AI skills training and The Small Business Charter

from Business Essentials · host SoundCartel

Australia’s small business landscape is being reshaped by some major forces right now – including the need for AI training, and a proposed new Small Business Charter. We explore both in this week’s episode. First up, Freshworks Australia’s Vice President, Andrew Phillips, talks us through the widening gap between businesses adopting AI and those holding back. Andrew warns business leaders about the risks that come with inaction. He also provides practical, accessible steps for businesses ready to leverage AI to lift efficiency and stay competitive. Next, Anne Nalder, CEO of the Small Business Association of Australia, delves into the proposed Small Business Charter and its potential to tackle long-standing structural disadvantages faced by SMEs. She outlines the reforms, protections and support the Charter could bring to businesses navigating today’s challenging conditions. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

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AI skills training and The Small Business Charter

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This episode is 19 minutes long.

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This episode was published on December 21, 2025.

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Australia’s small business landscape is being reshaped by some major forces right now – including the need for AI training, and a proposed new Small Business Charter. We explore both in this week’s episode. First up, Freshworks Australia’s Vice...

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