AI Storytelling That Builds Trust at Scale episode artwork

EPISODE · Jan 18, 2026 · 34 MIN

AI Storytelling That Builds Trust at Scale

from Microsoft Innovation Podcast

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Explore how Andy Sitison uses AI-powered storytelling to uncover hidden patterns, build trust, and drive meaningful engagement. Learn why human connection, agility, and intent are essential for businesses navigating rapid technological change. Gain practical insights from Andy on leveraging AI as a creative tool and fostering a culture of trust and adaptability.  👉 Full Show Notes https://www.microsoftinnovationpodcast.com/789  🎙️ What you’ll learn  Identify actionable ways to use AI for analysing customer stories Build trust and engagement through authentic storytelling Apply agility and intent to stay ahead in tech-driven markets Develop internal AI skills and centres of excellence Move beyond traditional advertising to foster genuine community connection ✅ Highlights “We explore real-world AI applications, share practical insights, and discuss how businesses are implementing responsible, ethical, and trustworthy AI.” “We help them find the signal in the noise… AI allows us to find those unique patterns.” “Giving them the voice itself is important.” “Stories are more primitive… there’s a natural imprinting on us that does that.” “Telling a human, bringing a story to the table is going to naturally connect with humans.” “Tech is one of those things we need to ride like a surfboard.” “Companies should consider… planet, society, economy.” “Trust is a heck of a sales tool. If you can find a way to help people trust you and your brand, genuinely trust it, it’s gold.” “First thing for companies to do to tell a better story of their customers is look internal with these technologies to make their team better.” “People are tired of ads. Your ads don’t work.” 🧰 Mentioned Machine learning - https://learn.microsoft.com/en-us/training/paths/create-machine-learn-models/  Generative AI - https://learn.microsoft.com/en-us/ai/playbook/technology-guidance/generative-ai/  Center of excellence model - https://learn.microsoft.com/en-us/power-platform/guidance/coe/overview  ✅Keywords ai, storytelling, business, technology, trust, agility, customer engagement, centre of excellence, community, human connection, brand, creative tool If you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Explore how Andy Sitison uses AI-powered storytelling to uncover hidden patterns, build trust, and drive meaningful engagement. Learn why human connection, agility, and intent are essential for businesses navigating rapid technological change. Gain practical insights from Andy on leveraging AI as a creative tool and fostering a culture of trust and adaptability. 👉 Full Show Notes https://www.m...

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AI Storytelling That Builds Trust at Scale

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