AI That Actually Delivers: Real Business Impact with Jesse Gorzinski (IBM)

AI is everywhere right now—but where is it actually delivering real results?In this episode of The Incredible i Show, Peg Tuttle sits down with IBM technology leader Jesse Gorzinski to talk about how organizations are moving beyond experimentation and starting to use AI in practical, meaningful ways.From automating repetitive tasks to unlocking insights from decades of trusted data, this conversation focuses on what’s working today—especially in the IBM i community.Jesse also introduces his Five Journeys Framework, helping organizations understand which type of AI they actually need—and why so many AI initiatives fail when they start in the wrong place.You’ll also hear a clear, no-jargon explanation of agentic AI—what it really means, how it works, and why it represents the shift from AI that generates… to AI that actually does the work.What You’ll Learn Where AI is delivering real business impact today  Why AI is becoming a “table stakes” skill  The biggest mistake companies make when starting with AI  Jesse’s Five Journeys Framework explained  What “agentic AI” actually means (in plain English)  How AI is being used in IBM i and IBM Power environments  Why “human in the loop” still matters  How to get started with AI the right way Resources & Links👉 Connect with Jesse Gorzinski: https://www.linkedin.com/in/jgsk👉 IBM i AI Guide: https://ibm.biz/ai-ibmi👉 JesseCon 2026 (POWERUp sessions): https://ibm.biz/jessecon2026One Incredible Thing✨ Jesse’s Incredible Thing: Getting stuck on top of a glacier in Canada after a glacier crawler tipped over—an unexpected adventure that turned into a few hours of waiting, watching a rescue unfold, and a story he’ll never forget.✨ Peg’s Incredible Thing: Living vicariously through her daughter’s college adventure in Australia—bungee jumping, skydiving, and exploring places like New Zealand and Sydney while studying abroad.