EPISODE · Dec 26, 2023 · 39 MIN
AI to Operate the Hotel of the Future
from Cornell Keynotes · host Alexander Mirza, David Sherwyn, Nicholas Phillips
In his book Talent Disruption, Alexander Mirza, founder and CEO of Mogul Hotels, identifies the root causes of the hospitality labor shortage and AI-driven solutions for the issue. Mirza joins Cornell Nolan School Professor David Sherwyn to explore the possibilities in this episode of the Cornell Keynotes podcast.Tune in to learn about the next frontier of hospitality, including:HR as a driver of business for hotelsHotel industry structures and causes of talent disruptionOpportunities for employee ownership in the hotel industryData analytics to create a meritocracy and faster career growth tracksNetwork and competitor referralsAI to reduce headcount and administrative burdenTech-driven personalization and curation for guestsAI’s potential effects on available hospitality work for immigrantsTalent attraction and human capital solutionsLearn more in eCornell certificate programs:HR in HospitalityHospitality Labor and Employment LawAI StrategyMarketing AIDid you enjoy this episode of the Cornell Keynotes podcast? Watch the full Keynote. Follow eCornell on YouTube, Facebook, Instagram, LinkedIn, TikTok, and X.
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What this episode covers
Can the human touch and the latest tech coexist in hospitality? Professor David Sherwyn from the Cornell Nolan School of Hotel Administration and Alexander Mirza, founder and CEO of Mogul Hotels, discuss AI’s role in solving the talent disruption problem for hotels.
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AI to Operate the Hotel of the Future
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