AI Transformation Without Change Management is Useless ft. Mike Russell

If you can’t convince your team that AI is the better choice for work today, you might as well pause all efforts now. Because the only thing more important than AI transformation for legal teams today is being able to communicate the change and manage it. In this episode of Between the Briefs by Steno, hosts Adrian Cea and Joe Stephens sit down with Mike Russell, Head of Global Legal Operations at Expedia Group, to explore how legal operations has evolved from a back-office function into a strategic business accelerator. Mike shares insights on building AI-enabled legal departments, managing global transformation at scale, and reshaping how in-house counsel partners with external firms in an AI-driven landscape.