AI vs human mortgage advice: Why 77% now prefer the robot

Roy Chowdhury, founder of Homely, shares how he created an AI tool to make home lending easier, and the dangers of letting AI take part in your financial decisions.The property journey can be a frustrating one, and frankly, a bit intimidating. We’re talking big numbers, lots of jargon, and people in suits who are in charge of telling you yes or no to your dream. Lovely. So what about a digital helper? An app, that helps you figure out what’s possible and what’s not? Of course, it’s 2025, so it’s using AI. Now this might sound like a welcome handy helper, or it might freak you right out, because you’re wondering why you would trust AI with some of your most sensitive financial information. So let’s dive in - what’s possible, what’s not, and should you trust it? Making Cents is supported by our friends at Kiwibank. LinksFollow Frances Cook on Facebook, Instagram and TikTok, or join the Money Memo newsletter for a free weekly money tip in your inbox each week.