Airwaves & Insights - Training and Proper Installation

Welcome to "Airwaves and Insights," the podcast where Emily Ruark (Technical Trainer/Designer) and Shane Reif (seasoned technician/Technical Trainer), take you behind the scenes of the HVAC industry. Join us as Shane shares real stories and invaluable lessons from his vast experience.In this episode, we delve into the critical aspects of HVAC work, exploring why training and proper installation are the cornerstones of success in this field. Shane will also unravel the mysteries of exceptional customer service, providing you with the best practices to ensure client satisfaction. We will also tackle the inevitable hiccups in the HVAC world, from addressing callbacks to navigating those tense conversations with customers.---Subscribe to text alerts by texting ASAIR to 888.206.1619.About Trane and American Standard Heating and Air Conditioning: Trane and American Standard create comfortable, energy-efficient indoor environments for residential applications. For more information, please visit www.trane.com or www.americanstandardair.comAll trademarks referenced are the trademarks of their respective owners.© 2023 American Standard Heating and Air Conditioning.© 2023 Trane. All Rights Reserved.