AI's Customer Service Impacts, and How to Evaluate Tech Partners

from The MDM Podcast · host Modern Distribution Management

In this sponsored MDM Amplify podcast episode, Canals Co-Founder and CTO Erez Arnon joins to unpack what MDM’s latest AI research reveals about customer service as one of distribution’s highest-impact use cases. Just as importantly, Arnon shares practical guidance on how to vet AI vendors in a crowded, hype-filled market, including key red flags and must-have proof points.

Episode metadata supplied by the publisher feed · Published Apr 3, 2026

Embed this episode

Attribution link and audio player

Ready to play

AI's Customer Service Impacts, and How to Evaluate Tech Partners

0:00 40:05

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The MDM Podcast?

This episode is 40 minutes long.

When was this The MDM Podcast episode published?

This episode was published on April 3, 2026.

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

Can I download this The MDM Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!