Aligning Social Campaigns with Empathy to Drive Real Engagement episode artwork

EPISODE · Apr 27, 2026 · 9 MIN

Aligning Social Campaigns with Empathy to Drive Real Engagement

from Social In 10 · host Giraffe Social

Drop us a message!In this episode, Phil Treagus-Evans, Co-Founder and CEO of Giraffe Social, explores how to align social media campaigns with real customer intent rather than surface-level engagement metrics.We break down how to map content to different stages of the customer journey, ensuring your messaging supports awareness, consideration, and conversion without feeling disconnected or overly sales-driven.Phil also shares how marketers can combine performance data with human-first marketing principles, using insights and analytics to inform campaigns that resonate on a human level while still delivering measurable business results.Want to be featured on the pod? Drop us a voice note on Instagram at @GiraffeSM.About Giraffe Social’s Social in 10 PodcastGiraffe Social is a multi-disciplined digital marketing agency specialising in social media marketing based on the South Coast of the United Kingdom. We work with a wide range of industries, spanning from Fintech and L&D, to Beauty and Retail.Social in 10 is a weekly podcast about all things digital marketing. We discuss all the things social media managers want to know, including the latest platform updates, emerging trends, campaign ideas, and best practices to help you stay ahead of the curve. Whether you're managing multiple clients or growing your brand in-house, each episode is packed with actionable insights… all delivered in under ten minutes.Hosted by the Giraffe Social team, this is your fast, fun, no-fluff guide to making sense of social. New episodes every week, so tune in and level up your marketing game!

Episode metadata supplied by the publisher feed · Published Apr 27, 2026

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Drop us a message! In this episode, Phil Treagus-Evans, Co-Founder and CEO of Giraffe Social, explores how to align social media campaigns with real customer intent rather than surface-level engagement metrics. We break down how to map content to different stages of the customer journey, ensuring your messaging supports awareness, consideration, and conversion without feeling disconnected or overly sales-driven. Phil also shares how marketers can combine performance data with human-first mark...

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Aligning Social Campaigns with Empathy to Drive Real Engagement

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