Aliyah Allie on the future of innovation-driven healthcare in South Africa

In this episode, we sit down with Aliyah Allie, Executive Head at X, bigly labs by Dis-Chem, to explore how Dis-Chem is transforming from a traditional pharmacy retailer into a fully integrated health authority. Aliyah unpacks the role of Executive Head at X, bigly labs as Dis-Chem’s innovation hub, driving progress across data, digital platforms, automation, and customer-centric design to improve healthcare access and affordability in South Africa. The discussion dives into the real structural barriers limiting healthcare access, the importance of partnerships between the private sector, government, and fintech, and how technology, data, and AI can be used responsibly without widening inequality. From simplifying customer journeys and modernising loyalty and insurance models to building trust through secure digital experiences, this conversation offers a forward-looking view of preventative, accessible, and human-centred healthcare.