All Rise: Resetting the Sales Process: Prioritizing the New Member's Journey

In this episode, Khaled Elmasri discusses the importance of resetting the sales process in health clubs and prioritizing the new member's journey. He highlights the need to support new members in creating positive exercise habits from the start to increase retention rates. Khaled also emphasizes the importance of offering class variety, different durations, digital options, and great music and instructors to attract and retain members. He suggests involving the team in reviewing the group exercise schedule and implementing a smart start program for new members.Love the show? Subscribe, rate, review, and share!Here’s How »Join the RISE UP Community today:InstagramFacebook Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.