Always Up IT: Beyond SLAs

Many organizations require virtually 100% uptime. This means more than just implementing internal or vendor SLA's. How exactly do you train people and develop a 100% uptime culture? What kind of technologies and processes do you have to put in place? Guest 1: Steven Rubinow Title: Executive Vice President & Chief Information Officer, NYSE EURONEXT Guest 2: Imad Mouline Title: Chief Technology Officer, Gomez, Inc. For more details and related content: https://www.ciotalknetwork.com/always-up-it-beyond-slas

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Always Up IT: Beyond SLAs

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This episode was published on August 6, 2008.

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