Amazon’s Panos Panay on the long road to Alexa’s AI overhaul episode artwork

EPISODE · Mar 3, 2025 · 1H 9M

Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

from Decoder with Nilay Patel · host The Verge

Panos Panay is in charge of devices and services at Amazon — that's everything from Alexa and Kindle to Ring, Eero, and even the Project Kuiper satellite internet service that's meant to compete with Starlink. He's led the team through giving Alexa a big AI infusion which is what drew him to Amazon after nearly 20 years with Microsoft. Like so many folks in tech, he sees AI as a platform shift that will change the way we use computers. Fair warning: We talk about Alexa a lot in this one, so you might want to go mute your Alexa device mics now. Links:  With Alexa Plus, Amazon finally reinvents its best product | Verge The future of the Kindle with Panos Panay | Vergecast Amazon announces AI-powered Alexa Plus | Verge All of the announcements from Amazon’s Alexa Plus event | Verge Alexa Plus arrives with promise but plenty of questions | Verge Amazon Leadership Principles | Amazon How Amazon runs Alexa, with Dave Limp (2021) | Decoder Alexa loses her voice | YouTube Humane is shutting down the AI pin | Verge Mike Krieger wants to build AI products that are worth the hype | Verge Transcript: https://www.theverge.com/e/621232 Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Panos Panay is in charge of devices and services at Amazon — that's everything from Alexa and Kindle to Ring, Eero, and even the Project Kuiper satellite internet service that's meant to compete with Starlink. He's led the team through giving Alexa a big AI infusion which is what drew him to Amazon after nearly 20 years with Microsoft. Like so many folks in tech, he sees AI as a platform shift that will change the way we use computers. Fair warning: We talk about Alexa a lot in this one, so you might want to go mute your Alexa device mics now. Links:  With Alexa Plus, Amazon finally reinvents its best product | Verge The future of the Kindle with Panos Panay | Vergecast Amazon announces AI-powered Alexa Plus | Verge All of the announcements from Amazon’s Alexa Plus event | Verge Alexa Plus arrives with promise but plenty of questions | Verge Amazon Leadership Principles | Amazon How Amazon runs Alexa, with Dave Limp (2021) | Decoder Alexa loses her voice | YouTube Humane is shutting down the AI pin | Verge Mike Krieger wants to build AI products that are worth the hype | Verge Transcript: https://www.theverge.com/e/621232 Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Amazon’s Panos Panay on the long road to Alexa’s AI overhaul

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This episode is 1 hour and 9 minutes long.

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This episode was published on March 3, 2025.

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Panos Panay is in charge of devices and services at Amazon — that's everything from Alexa and Kindle to Ring, Eero, and even the Project Kuiper satellite internet service that's meant to compete with Starlink. He's led the team through giving Alexa...

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