Amy Edmondson on Psychological Safety and How Companies Can Learn from Failure

Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School.  She is best known for her pioneering work on psychological safety and failure. The topic recently gained widespread popular attention after a February 2016 New York Times Magazine article described psychological safety as the key factor in determining team performance at Google. Her new book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth (2018), offers a practical guide for organizations serious about success in the modern economy. In the interview, Amy and I discuss: How an advice-seeking letter that Amy sent to the iconic American inventor Buckminster Fuller landed her a job as his chief engineer. How Amy went from engineering to becoming a business school professor. What psychological safety is, and why it’s crucial to creativity and high performance What factors set apart organizations that promote psychological safety from those that don’t How corporate leaders can foster an environment where employees are willing to openly share their mistakes and failures What we can learn from the organizational causes behind the 2003 Columbia space shuttle disaster, which Amy spent over two years studying How teachers can promote psychological safety in the classroom. Resources mentioned: Amy Edmondson, A Fuller Explanation: The Synergetic Geometry of R Buckminster Fuller Amy Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth Building a Psychologically Safe Workplace, TedX - Get your FREE copy of my e-book. Text OZAN to 345345 or navigate to weeklycontrarian.com to download a free copy of my e-book, The Contrarian Handbook: 8 Principles for Innovating Your Thinking. Along with your free e-book, you’ll get the Weekly Contrarian — a newsletter that challenges conventional wisdom and changes the way we look at the world (plus access to exclusive content for subscribers only). Don’t want to miss future episodes? Be sure to subscribe to the podcast and leave a review on iTunes or Google Play. As always, thanks for listening.