Amy Fargo & Brett Carneiro - V2 Strategic Advisors

This week I have Amy Fargo and Brett Carneiro from V2 Strategic Advisors.  V2 Strategic Advisors is a boutique management consultancy firm that specializes in Salesforce implementations for clients around the globe.  Specifically, for this conversation, we are talking about implementing Salesforce for Retail organizations.  I've always thought of Salesforce as a CRM Tool for sales organizations - but it is so much more.  Just to hit a few of the highlights - Creating a Retail Media Network, Inventory Management, Personalized Shopping Experiences for customers, Customer Engagement, Implementing Customer Loyalty Programs, and creating a unified customer view of your company...Retail shopping has become so much more than just a store front in todays world.  V2 Strategic Advisors are the behind the scenes crew that improve the virtual environment and experience for you as a customer.