Amy Farner: How Agentic AI Is Reinventing HR | Ep 1272

In this episode of The Digital Executive Podcast, host Brian Thomas welcomes Amy Farner, Executive Vice President and Head of Research and Product at the Josh Bersin Company. Amy shares her 25-year journey helping HR organizations leverage emerging technologies—from early employee engagement platforms and workforce analytics to today’s AI-powered transformation. She discusses how the company’s Galileo platform evolved from a research assistant into an intelligent workflow engine that helps organizations operationalize insights, personalize decision-making, and scale HR expertise across the enterprise. Amy also explores the rise of the “super manager,” explaining why AI won’t eliminate management roles but will fundamentally reshape them. She outlines the company’s vision for HR 2030, where agentic AI systems automate routine work, enhance strategic decision-making, and transform HR into a growth-focused business function. The conversation offers a compelling look at how AI agents, intelligent workflows, and human-centered leadership will redefine the future of work. If you liked what you heard today, please leave us a review - Apple or Spotify.  Learn more about your ad choices. Visit megaphone.fm/adchoices