EPISODE · Jul 21, 2025 · 12 MIN
Amy Jordan, Vice President of Consumer Digital Engagement at UnitedHealthcare
from Becker’s Payer Issues Podcast · host Becker's Healthcare
This episode features Amy Jordan, Vice President of Consumer Digital Engagement at UnitedHealthcare, discussing the launch of Smart Choice, a data-driven provider search tool designed to simplify healthcare navigation. Amy shares how the platform uses personalization and quality metrics to improve member experience and how it fits into UnitedHealthcare’s broader digital transformation strategy.
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Amy Jordan, Vice President of Consumer Digital Engagement at UnitedHealthcare
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