An actor walks into a doctor’s office…

from An Arm and a Leg · host An Arm and a Leg

Dr. Saul Weiner is a physician and researcher at Jesse Brown VA Medical Center and the University of Illinois at Chicago. (Photo: Roberta Dupuis-Devlin)Researcher Saul Weiner has been sending fake patients — actors, wired for sound — into real doctors’ offices, to learn about what actually happens, especially: How well doctors really listen to their patients.He’s tallied up what doctors miss (a lot), and how much it costs (ditto). In today’s episode, we hear what actually happened in one of those “secret shopper” doctor visits — with the doctor and the actor who played his patient reading from the transcript of their visit, and then unpacking what went wrong.See omnystudio.com/listener for privacy information.

What this episode covers

Researcher Saul Weiner has been sending fake patients — actors, wired for sound — into real doctors’ offices, to learn about what actually happens, especially: How well doctors really listen to their patients.

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An actor walks into a doctor’s office…

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This episode is 17 minutes long.

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This episode was published on July 24, 2019.

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