An actor walks into a doctor’s office…
Episode 7 of the An Arm and a Leg podcast, hosted by An Arm and a Leg, titled "An actor walks into a doctor’s office…" was published on July 24, 2019 and runs 17 minutes.
July 24, 2019 ·17m · An Arm and a Leg
Summary
Researcher Saul Weiner has been sending fake patients — actors, wired for sound — into real doctors’ offices, to learn about what actually happens, especially: How well doctors really listen to their patients.
Episode Description
Dr. Saul Weiner is a physician and researcher at Jesse Brown VA Medical Center and the University of Illinois at Chicago. (Photo: Roberta Dupuis-Devlin)
Researcher Saul Weiner has been sending fake patients — actors, wired for sound — into real doctors’ offices, to learn about what actually happens, especially: How well doctors really listen to their patients.
He’s tallied up what doctors miss (a lot), and how much it costs (ditto).
In today’s episode, we hear what actually happened in one of those “secret shopper” doctor visits — with the doctor and the actor who played his patient reading from the transcript of their visit, and then unpacking what went wrong.
See omnystudio.com/listener for privacy information.
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