An interview with my very own clients. Why having a process made them choose me! [Rebroadcast] episode artwork

EPISODE · May 26, 2025 · 1H 6M

An interview with my very own clients. Why having a process made them choose me! [Rebroadcast]

from Resilient by Design with Rebecca Hay · host Rebecca Hay

What makes a client say YES to you over someone else? In this episode, I sit down with two of my real-life clients, Kelly & Glen Patchet, founders of Quarterback Digital, to pull back the curtain on what clients really want. We talk about: Why they chose to work with me (spoiler: my process!) What it was actually like to go through my design journey How marketing and confidence go hand in hand for service-based businesses Marketing strategies that help turn leads into raving fans PLUS — hear their honest reaction when I told them they'd need to pay for an initial consultation! If you're ready to deepen trust, boost credibility, and market yourself with confidence, this is the episode for you.   Download our Free Resources ➡️ Pre-qualify your clients with my Discovery Call Script ➡️ Stay confident from beginning to end with my Consultation Checklist    ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue   Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!

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An interview with my very own clients. Why having a process made them choose me! [Rebroadcast]

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