EPISODE · Jan 26, 2026 · 14 MIN
An Update on Air Canada’s Winter Operations with Tom Stevens
from Pink Couch Podcast: Behind the Scenes of the Travel Industry · host Open Jaw
Tom Stevens, VP Customer Experience and Service Operations at Air Canada, provides background on airline safety precautions during a blizzard and walks through the operational challenges of managing a global network of aircraft while keeping the runways clear. “The best way to clear the snow is to make sure the concrete has nothing on it.”
What this episode covers
Tom Stevens, VP Customer Experience and Service Operations at Air Canada, provides background on airline safety precautions during a blizzard and walks through the operational challenges of managing a global network of aircraft while keeping the runways clear. “The best way to clear the snow is to make sure the concrete has nothing on it.”
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An Update on Air Canada’s Winter Operations with Tom Stevens
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