Anand Subbaraj — How a Broken Fridge Sparked a Field Service Tech Revolution

Anand Subbaraj is the CEO and co-founder of Zuper, a provider of solutions for modernizing and scaling field service businesses. With over 17 years in technology, including 13 at Microsoft, he specializes in big data, cloud computing, and SaaS. He focuses on advancing the field service industry through intelligent automation and close customer collaboration to address key challenges. Anand Subbaraj LinkedIn: https://www.linkedin.com/in/anandsubbaraj/ Website: https://www.zuper.co/ Flor Laorga LinkedIn: https://www.linkedin.com/in/flor-laorga/ X: https://x.com/florlaorga Website: https://aifn.co/flor AI Frontier Network Website: https://aifn.co LinkedIn: https://www.linkedin.com/company/ai-frontier-network/ X: https://x.com/aifn_co YouTube: https://www.youtube.com/@ai-frontier-network OUTLINE 00:00 Start 00:32 Anand's Path from Microsoft to Entrepreneurship 01:01 Founding Zuper After a Poor Service Experience 03:06 What Is Field Service Management? 04:08 Launching Super Glass: AI-Powered Smart Glasses 09:16 How Customer Feedback Drives Innovation 12:07 AI’s Role in Leadership and Future of Work 18:34 Advice on Risk-Taking and Persistence