Anatomy of Difficult Conversations

This week, we discuss the anatomy of a difficult conversation. We discuss the impact of delaying or avoiding a difficult conversation and explore what makes some conversations more difficult than others. We discuss how our emotions play a role in our interactions with patients and how we can cope with these emotions to improve patient care. We also discuss why healthcare workers must identify the difference between their feelings and their patients’ emotions and the steps we can take to set clear, healthy boundaries between our emotions and those of our patients. Everyone dreads difficult conversations. But at some point in our career, regardless of our job title or description, we all face the challenge of having difficult conversations with our patients. And it’s not just doctors. Sometimes difficult things can become easier if we deconstruct them. Taking the mystery and fear out of what they are can help us cope better and become better at having these conversations with others. “All progress lies at the end of an unpleasant conversation.”– Mitch Winkler This week on Cancer Covered:Why healthcare workers shouldn’t avoid having difficult conversations with their patientsWhat makes some conversations more difficult than othersThe two key emotional components that cause people to dread difficult conversationsUnderstanding empathy and compassionUnderstanding and setting boundaries between your emotions and the patient’s emotions Resources Mentioned:Book: Crucial Conversations: Tools for Talking When Stakes Are High by Ron McMillan, Joseph Grenny, Al Switzler, and Kerry Patterson Join Our Free Monthly Support GroupNo one should carry the burden of cancer alone. A cancer diagnosis can make you and your loved ones feel isolated and alone when you need the most support.Our social workers at Green Bay Oncology know that meaningful connection brings strength and healing. Sharing the experience in a safe space with others on a similar path is often powerful and therapeutic. That’s why we offer a free monthly virtual cancer support group facilitated for you and your loved ones.Wherever you are on your cancer journey – you are always welcome.To join us, visit: https://gboncology.com/events/ We’ve Got Cancer…Covered.Thanks for tuning into this week’s episode of Cancer Covered with Green Bay Oncology.If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.Apple Podcasts | GooglePlay |Deezer | Spotify | iHeartBe sure to share your favorite episodes on social media to help us reach more oncology professionals, cancer patients, and their families. Join us on Facebook, Twitter, Instagram, and LinkedIn. For more exclusive content and information, visit our website.