Andreas Pihl | On the use of AI in healthcare and the risks of cognitive offloading | #102

In this episode of The Only Constant, Lasse Rindom speaks with Andreas Pihl, medical doctor, author and one of Denmark’s leading voices on AI, diagnostics and digital health. Together, they explore what happens when generative AI enters the consultation room: from better-prepared patients and more accurate decision support to the risks of automation bias, deskilling and losing the human connection that healthcare depends on. Main topics they discuss include: Why AI may be unethical not to use in healthcare, while still requiring critical judgement and human accountability How chatbots can help patients prepare for consultations and support doctors with diagnosis, documentation and decision-making Why healthcare must avoid simply digitising old workflows and instead use AI to remove meaningful administrative friction How automation bias, deskilling and AI-induced psychosis challenge our understanding of expertise, empathy and responsibility Listen to the episode to hear Andreas’ perspective on how AI can help bring humanity back into healthcare - not by replacing doctors, but by giving them more time to be present with their patients. ---- Want to know more about Andreas Pihl?: Andreas Pihl is a Danish medical doctor, author, keynote speaker and one of Denmark’s leading voices on artificial intelligence, diagnostics and digital innovation in healthcare. He is the author and co-author of several books, including Kunstig intelligens i sundhed, Doktor Hansens nye praksis, A Doctor’s Bag for Tomorrow, Doktor Hansen har set sin sidste patient, Last Doctor Standing and the clinical textbook Dermato-venerologiske cases. He is also last author of the 2026 BMJ framework for risk-stratified use of large language models in clinical practice, writes the 'Stikpillen' column for medical journal Dagens Medicin, and is a sought-after speaker on healthcare technology. Andreas bridges advanced health technologies - including clinical language models, chatbots, apps and wearables - with the realities of clinical practice. Still working as a doctor, he brings an insider’s understanding of where healthcare needs to change, and focuses on making technology safe, practical and meaningful. His outlook is that technology should not replace the patient relationship, but free up time, strengthen clinical work and bring more human presence back into healthcare.