Andy Prisco (Crisis De-escalation, First Responder Safety and Reducing Recidivsm) - Episode 1266

Andrew Prisco is the founder of Jumpstart Mastery, an elected Fire Commissioner, and a nationally recognized authority on human performance, leadership, crisis de-escalation, and organizational culture. For more than 25 years, his career has been dedicated to improving how people and organizations perform when the stakes are highest.Since beginning his behavioral health career in 1999, Andrew has worked at the intersection of behavioral health, public safety, and organizational leadership. From 2011 through 2022, he simultaneously served as a Firefighter and Emergency Medical Technician (EMT) while advancing through leadership roles within Washington State's behavioral health system. This unique combination of public safety and behavioral health experience shaped his philosophy that exceptional performance under pressure depends on the integration of operational readiness, human behavior, leadership, and communication.During his nearly fourteen years with Washington State's behavioral health system, Andrew founded Washington State's Psychiatric Emergency Response Team (PERT) program. The program integrated behavioral health principles with first response principles, creating a practical model for safely engaging individuals experiencing psychiatric and behavioral crises while supporting responders in making effective decisions under pressure. The program evolved into a statewide service supporting both of Washington's state psychiatric hospitals, as well as numerous institutional and residential treatment settings, demonstrating that compassionate care and operational safety are complementary disciplines.Andrew later served as Clinical Training Manager for Washington State's forensic behavioral health system, where he expanded his work beyond traditional behavioral health settings by partnering with public safety agencies, healthcare organizations, correctional systems, juvenile justice programs, and other publicserving organizations to strengthen leadership, crisis response, communication, and workforce performance. These experiences laid the foundation for Jumpstart Mastery, which Andrew founded in 2021 and launched in 2022. Through Jumpstart, he partners with behavioral health organizations, juvenile justice systems, corrections agencies, healthcare providers, educational institutions, and public safety organizations throughout North America to strengthen leadership, improve communication, reduce workplace violence, and build resilient organizational cultures.Andrew is the developer of the Advanced Crisis Intervention Training (ACIT) methodology, an evidenceinformed framework that integrates behavioral science, trauma-informed practice, communication strategy, operational decision-making, and leadership principles into practical skills that professionals can immediately apply. Today, ACIT is delivered to organizations throughout North America, equipping leaders and frontline professionals to safely navigate conflict, crisis, and high-risk human interactions.As an elected Fire Commissioner, Andrew continues his commitment to public service by providing strategic governance and oversight for his community's fire district while advocating for responder wellness, organizational excellence, and community safety. https://www.jumpstartmastery.com/