Andy Yeoman, Founder & CEO: Concirrus: Bringing the joy back to underwriting (389)

In this episode, Robin Merttens is joined by Andy Yeoman, CEO of Concirrus, to unpack how a key player in marine insurance tech has reinvented itself as a core platform provider for the specialty market, and what that transformation says about where the industry is heading.  Andy shares the thinking behind Concirrus’ pivot from ship tracking to full risk lifecycle processing, what it takes to build end-to-end technology in just 18 months, and why underwriters, not just CTOs, are now leading the charge on system change.  In this conversation, Andy shares:  Why marine was just the beginning and why modern platforms must serve multiple lines with depth, not just breadth  What today’s insurers really want from core systems: speed, interoperability and business outcomes  How Concirrus became an AI-first company and what that’s meant for product delivery, talent and culture  The rise of the tech-fuelled MGA and why they’re now the “risk entrepreneurs” to watch  How verticalised platforms are winning over underwriters by solving for class-specific nuance  What the shift from admin-heavy roles to empowered underwriting means for job satisfaction and talent retention  Why managing change is as important as building tech and what Concirrus learned from its own internal AI adoption  What’s next for insurance infrastructure as constraints fall away and innovation accelerates If you like what you’re hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.