Ann Rhoades - Founder of PeopleInk & Former CPO Southwest Airlines on Building a Values Based Culture

#272: Ann Rhoades is the founder and president of People Ink, an organizational culture consulting firm focused on helping companies build values-driven, high-performing cultures. A recognized expert in leadership, employee engagement, and customer service excellence, Ann has spent her career helping organizations create workplaces where people thrive and businesses succeed.Prior to founding People Ink, Ann served as Chief People Officer for Southwest Airlines, Promus Hotel Company (DoubleTree, Homewood Suites, Embassy Suites, and Hampton Inn), and JetBlue Airways, where she played a key role in building some of the most admired cultures in the business world. She is the author of Built on Values and continues to advise leaders and organizations on how to create lasting cultures built around purpose, values, and excellence. Ann also serves on several boards, including JetBlue Airways, P.F. Chang’s China Bistro, HireVue, and the Anderson School of Management at the University of New Mexico.For more on Ann check out peopling.com as well as amazon for her tremendous book Built on Values. Enjoy the show!