Anne Thomas: daughter of woman bumped off Air New Zealand flight to Auckland

One Nelson woman is the latest to express disappointment with Air New Zealand's conduct. On April 29, Kerstin Zdzieblik was bumped off her afternoon flight to Auckland - meaning she missed her international connection and was left $800 out of pocket as a result of this mistake. Her daughter, Anne Thomas, says the airline gave away her seat to relocate a crew member without checking she had an international connection. LISTEN ABOVESee omnystudio.com/listener for privacy information.