Announcing Our New Upskilling Playbook

UpSkill America’s new Upskilling Playbook is a strategic guide for organizations to build, scale, and integrate skills-based workforce development initiatives that drive business performance and career growth. In this conversation, UpSkill America Associate Director Chelsea Miller and Senior Advisor Chris Huyck Trout offer a preview of the Playbook, including its forthcoming content and value to leaders. About the Upskilling Playbook Despite rapid economic and technological shifts making upskilling a business imperative, many efforts struggle to gain traction and become embedded in business strategy. This playbook cuts through the noise while preserving the depth needed to drive real change — integrating corporate best practices, academic research, and practical application. It helps organizations amplify the impact of existing initiatives or launch new efforts with clarity and measurable results. It provides a practical framework for navigating challenges, capitalizing on opportunities, and implementing upskilling at scale. Covering key areas such as workforce ecosystem development, program design, measurement strategies, and leadership alignment, it delivers actionable insights for HR professionals, business leaders, and decision-makers. When organizations fully embed upskilling into their talent and business strategy, they create sustainable talent pipelines, improve retention, and future-proof their workforce against industry shifts and technological advancements. Click below to read the first three chapters, and join our mailing to be notified when new chapters are released. Overview Ecosystem Types of Upskilling Program Components — coming May 29 Metrics — coming June 5 Implementation — coming June 12 Maturity Levels — coming June 19 Reference and Citations — coming June 26 The first edition of UpSkill America’s Upskilling Playbook launched in 2017. If you are trying to access content from the original playbook, please email us at [email protected]. About UpSkill America UpSkill America, an initiative of the Aspen Institute's Economic Opportunities Program, supports employers and workforce organizations to expand and improve high-quality educational and career advancement opportunities for America’s front-line workers. We seek to create a movement of employers, civic organizations, workforce intermediaries, and policymakers working collaboratively to implement education, training, and development strategies that result in better jobs and opportunities for front-line workers, more competitive businesses, and stronger communities. Follow us at upskillamerica.org and on LinkedIn.