Answer The Call

In the latest episode of Dez Experience Podcast. My special guest was Karolyn Marshall. The following topics were discussed. Including: Her Life Story? What are the biggest hurdles and opportunities retailers face when catering to Black customers in mostly Black neighborhoods? How important is it for stores to get involved with local events and opportunities in Black communities? How do retailers handle situations where their staff might be acting shady or improper towards Black customers? How does she balance between being an introvert and outrovert? What's the secret sauce for stores to Keep Black customers coming back, more than just for the sales and discounts?