EPISODE · Apr 8, 2024 · 42 MIN
Answering New Patient Phone Calls for Dental StartUp - 3rd Party Call Services
from Dental Start Up Unscripted · host Michael Dinsio
Cory Pinegar founder of Reach, a groundbreaking dental start up service that helps dental practices increase patient engagement and revenue. In 2016, at the age of 22, Cory purchased the company from software giant Weave for just one dollar —then named it Recall Solutions— Since then, Cory has grown Reach to a workforce of close to 300 employees. Reach has been named one of the fastest-growing companies by Inc. 500 and has been recognized repeatedly by the Salt Lake Tribune as one of the Best Places to Work. Check out https://www.getreach.co They have some great articles and resources on their site.7 Phone Answering Skills Every Dental Office Must Have0:00 Intro Music2:28 Intro to Reach & Cory Pinegar5:30 Why Use 3rd Party Call Services?10:45 Are 3rd Party Call Centers Less Personal22:24 The Power of Exceptional Service24:20 Statistics and Tracking Results28:40 Training Employees and Quality Assurance31:20 Recall Scheduling? Additional Services 34:33 Does Reach Use Practice Management SoftwareSHOW HOST:As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant. You can reach Michael at: https://nxlevelconsultants.com/dental-practice-ownership/starting-a-dental-practice/Schedule a One-on-One:https://calendly.com/nxlevelconsultants-michael/30-minute-new-client
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Answering New Patient Phone Calls for Dental StartUp - 3rd Party Call Services
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